Twitter makes it easier to appeal decisions about bad behavior

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  • April 2, 2019

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Twitter is making it easier for people to appeal decisions about bad behavior on its platform.

The company is launching a new appeals process inside its app so people can ask the company to reconsider its decisions after a report has been made. Twitter has had an appeals process in place in the past, but it wasn’t accessible in its app and response time could be slow. 

That’s now changing, it says.

“We move quickly to enforce our rules, but sometimes we don’t have the full context and can make mistakes,” the company tweeted. “To fix that, we added a way for people to appeal our decision in the app and have been able to get back to people 60% faster than before.” Read more…

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